An online course consists of videos and downloads to enable you to learn new skills and improve old ones. All my online courses are stored on a specialist teaching platform, you do not have to join a Facebook group, and the courses have lifetime access*

The self-paced courses can be done at any-time that suits you, whilst the scheduled courses are set for a specific number of weeks.

Each course has its own private ‘classroom’ that only people that have registered for the course can access. All videos are pre-recorded and you can watch them at your convenience, with additional written content in the form of downloadable PDF’s.

My self-paced courses are designed to be studied independently, and should contain information you need. If you do have questions I will be available to answer them on the course forum, and you can always email me at [email protected].

On my scheduled courses new course content is available each week of the schedule, and I am with you on the course on a daily basis to answer questions and join in discussions. You will also be learning alongside a group of other students, and there’s often brilliant discussions, sharing of work and encouragement amongst participants – although there is no pressure at all to join in or share.

I realise that not everyone is on Facebook, and so I wanted to provide a dedicated place for you to feel free to share your work with others in the course.

All participants of my self-paced courses are invited to post images in one of the course forums, but there is no obligation to do so! 

My scheduled courses have areas with each activity where students can post images and join in discussions.

All of the videos on my courses are pre-recorded and available to watch, and re-watch at your convenience.

For scheduled courses I am only available during the schedule of the course, but you get lifetime access* to the course content and all the discussions and posting from other participants.

*lifetime means as long as I am able to communicate, or as long as the platform is in existence.

At the very top of each course page on my website there are buttons for you to click to enrol and pay for a course. Clicking this will take you to the Ruzuku platform and payment will be taken securely by credit card. The Ruzuku platform is where all the courses are kept.

The payment is set in GDP as I am in the UK but when you pay it will convert to your own currency. Payments are made via Stripe, a safe and secure payment platform, using a debit or credit card.

Once you have paid for a course, you will be asked to create a Ruzuku account using your email and a password. Note that this will also happen only the first time you enrol, you do not have to create a new account for each course. All of your courses will all be available in the ‘My Courses‘ section on Ruzuku.

Yes of course! I would love you to come and learn with me, and I have people signed up from all over the world. The payment from your currency will convert to GBP.

If there are any live elements, for example a meeting of students on Zoom, I make sure there are options for different time zones available.

When you enter Ruzuku at the top you will see ‘My Courses’. If you click on that you will get a list of your courses. Just click on the relevant course name to enter that course.

If you have any technical problems, find the top right menu and click on ‘Support’ to access the Ruzuku support help-desk.

No, unfortunately you cannot download the videos due to copyright, but once you enrol you will have lifetime access to them and can return to them at any time.

To get the most out of the class you will need to have a high speed internet connection, and a newer computer or mobile device that is equipped to stream video off of the internet. If you have any questions about this please do get in touch.

My videos are compatible with all devices including iPads, tablets and mobile devices. Please do test out different browsers if you have any issues – Safari is the default browser on an iPad, but Chrome is actually the better browser for a lot of people.

My courses are priced very reasonably, and I have worked very hard to give you an in-depth and inspiring range of courses full of content. As such please do not share your login and course access with others. I would love to have your friends join in the proper way by registering, and if you are interested in a discounted group rate then please email me.

I love it when you share the work you are making on my courses, and celebrate your successes, and I understand that we all love to show what we are making!  Photos of work in progress, images or a video of your final outcomes are fabulous and thank you to all of you who do that and mention me! You are more that welcome to share images of your own work on social media but please do not share, cope or distribute any of my course content or techniques.

Also, if you create work that is clearly based on my demonstration pieces, please do not attempt to sell it as ‘yours’. More details about my intellectual property rights can be found in the Terms and Conditions

All of the course content is my own intellectual property, built up from over 40 years as an artist and teacher. You are not permitted to share demonstration/how-to videos of yourself using the techniques I am teaching you.

Of course many general, individual techniques are already out there in the public domain, and no one can claim ownership to those, but it is the sequence of techniques; particularly some of the tools and equipment used, as well as the methodologies and concepts taught on my courses that are not to be shared. More details about my intellectual property rights can be found in the Terms and Conditions.

Sometimes I will share students’ work from courses, either to promote the course but mostly to just celebrate your success!

All students are asked to give their permission on enrolling, I will only share work from those who grant permission, and there is no obligation to do so.

I do not offer refunds for self-paced courses as the course descriptions give a very full account of the content. In the unlikely event you have booked a course that is not right for you, please let me know before you start accessing the content.

With my scheduled courses if you feel they are not right for you I will refund you within a week of your booking/the course starting, (less an admin fee) or a full credit towards another class.

If you’re having difficulty watching the videos try these tips:

1. Close down any open applications and exit out of any extra windows in your browser. These all take up memory on your device and cannot effect the ability to play video smoothly.
2. Refresh the page.
3. Restart your device if you have not today.
4. Make sure your device is updated. (including the operating system and browser)
5. Try a different browser.  My videos have been verified working with:
6. Firefox (Windows and Mac)
7. Internet Explorer (Windows)
8. Google Chrome (Windows, Mac and Android [4.1.2] tablet)
9. Safari (Mac, iPad and iPhone)

*I cannot guarantee that our videos will play on your device. There are too many variations in each person’s scenario.